We’re SafetyNet • Works, a collective of Trust & Safety professionals who believe that knowing how to keep platforms safe shouldn’t be a trade secret.

And that the best way to share that knowledge is by working together.

Decentralized doesn’t have to mean going it alone.

No single Trust & Safety professional can do it all. By pooling our talents together, organizing and operationalizing our resources, and collaborating on solutions for clients, we do more good for users and platforms than we ever could on our own.

At SafetyNet • Works, we’re solving shared problems across platforms of all types and sizes every day. It’s both a collaborative consultancy and a net•work (get it?!) for platforms and consultants to find each other.

SafetyNet • Works was founded by Nick Tapalansky (that guy down there). He’s going to stop talking in the third person though, because that’s kinda weird.

I started in Trust & Safety as a content moderator way back in 2016. Since then I’ve had the privilege to be an Operations Lead, a Lead Program Manager, and now a Senior Director overseeing Safety & Support for a portfolio of social and web publishing brands. Tumblr, Twitter, and MediaLab are some of the places I’ve called home.

I’ve dipped into disciplines all across the Safety space including policy development, content moderation, S&O, child safety, safety by design, safety engineering, and regulatory compliance. All the fun resume details are over on LinkedIn, but the tl;dr is that I love combining the best T&S folks in the world with agile processes and scalable operational structures that inspire creative problem solving to keep people safe. For me, SafetyNet•Works is an exciting and impactful way to encourage open borders for Trust & Safety expertise alongside some of the best Trust & Safety pros out there, working together to push our collective mission forward.

SafetyNet • Works is where I suspect the future of Trust & Safety is headed. As more Safety pros move into the freelance space, we need a way to coordinate, partner, and support each other as much as we support our shared mission. By creating a scalable system for operational collaboration outside of our respective companies, I believe we can maximize the good we can do for platforms and their users.

Meet the Net•Work

  • Olivia Conti is a Trust & Safety leader with nearly a decade of hands-on product management and policy experience in the gaming and social media industries, alongside a research background focused on digital rights and platform governance. As a product manager at Twitch and Twitter, she led initiatives to combat online harassment and toxic content through machine learning systems, tooling improvements, and clearer user communication. She also developed safety by design training and helped embed safety considerations into the product development process.

    Olivia holds a PhD in Communication from the University of Wisconsin–Madison, where her research explored digital rights advocacy and how everyday users—without legal or technical expertise—shape (and are shaped by) platform policies and technology regulation.

    She is passionate about advancing the Trust & Safety field through public education and knowledge sharing, and about helping organizations navigate the risks of user-generated content with empathy, clarity, and rigor. Olivia excels at bridging the gap between complex safety requirements and actionable technical strategies, delivering pragmatic product guidance and thoughtful cross-functional alignment to reduce risk and support safer digital experiences.

  • David Eliff has spent his career at the intersection of technology, policy, and child safety, helping platforms anticipate and address some of the toughest and most severe challenges in Trust & Safety.

    He spent a decade at the National Center for Missing and Exploited Children, first on the CyberTipline and later on the Child Sex Trafficking Team. Transitioning into the tech industry, David has held key roles at Tumblr, Twitter, Google, and OpenAI, supporting both policy development and operational enforcement.

    David’s expertise spans the full spectrum of Trust & Safety, with a focused commitment to preventing child exploitation and strengthening protective measures across platforms. He has served in roles specializing in investigations and analysis, law enforcement response and legal requests, policy development, and enforcement and operations.

    At SafetyNet•Works, David brings a thoughtful, experienced perspective to helping companies navigate complex risks, implement effective safeguards, and meet their legal and regulatory obligations.

  • Holly Lawrence has dedicated her career to creating safer online environments, with a particular focus on protecting minors in digital spaces. Her extensive experience spans over 20 years in Trust & Safety, blending expertise from both law enforcement and the tech industry.

    Holly's journey began in law enforcement, where she received specialized training in technology-facilitated child sexual exploitation and Internet crimes against children. This foundation has informed her expert approach to content moderation, compliance, and mandatory reporting requirements throughout her career. Transitioning to the tech industry, Holly has held key roles at major platforms including Yahoo!, Flickr, and Oath Holdings (Verizon Media portfolio) and Twitch. In these positions, she developed and implemented comprehensive child protection frameworks and safety protocols, working to reduce risk exposure and ensure safe user experiences.Her expertise spans policy development, investigative procedures, and cross-functional collaboration with law enforcement agencies to protect children in digital spaces.

    At SafetyNet•Works, Holly brings a wealth of knowledge in Trust & Safety operations, content moderation, risk mitigation, and regulatory compliance. Her unique background allows her to offer valuable insights to companies navigating complex online safety challenges, with a particular emphasis on child protection and legal compliance, creating enjoyable, secure user experiences.

  • Patrick Woody has spent his career keeping others safe, both in the real world and online. He is a senior leader in global policy, trust and safety, and risk and intelligence with extensive government and private sector experience. His expertise spans building strategic relationships with policymakers, regulatory bodies, and tech sector companies, as well as civil society partners across the US, Europe, Asia Pacific, and Latin America.

    In roles at Epic Games, Twitch, and Twitter, Patrick has established himself as an authority in combating online harms, including extremism, information integrity, child safety, and strategic partnership issues. His background in the US Intelligence Community (CIA, DHS, and the National CounterTerrorism Center) included directly advising multiple US Presidents, White House leadership, Cabinet officials, and Congress on critical national security matters. This unique combination of national security and technology policy experience gives Patrick exceptional insight into the complex intersection of digital safety, geopolitics, and regulatory compliance.

    His expertise at SafetyNet Works includes public policy, online safety, content moderation, safety by design conceptualization, trust and safety policy development, regulatory analysis and compliance, risk and crisis management, geopolitical analysis, and organizational restructuring and design. Patrick is a certified group facilitator and has designed and led offsites, conducted tabletop exercises and red teaming, and prepared teams for special events. Patrick also has extensive experience with nonprofit organizations, serving on several boards and executive committees, and designing their strategic plans.